Contact

Contact the editorial desk

Tips, corrections, methodology questions, and syndication requests — routed to the right editor.

Section: Contact Response time: 48 hours

What we will and will not respond to

The desk responds to corrections, methodology questions, reader tips, and syndication requests. We respond within 48 hours on working days. We do not respond to requests for guaranteed picks, requests to publish a piece on a specific player without a sourced story, or requests to link to operators in exchange for compensation.

If your inquiry is about advertising or partnerships, the contact form routes to the editor who handles those conversations. We do not run sponsored editorial; the desk's editorial scope is the published coverage.

How we handle anonymous tips

Anonymous tips are not used as primary sources. If your information is on the record, contact the desk and we will work with you on attribution. Where attribution is agreed, the tip is published with the reader's byline or pseudonym, depending on the reader's preference.

Where attribution is not possible, the desk will not publish the tip as a primary source. The desk may follow up on the tip using other publicly available sources; the original tip is not cited.

How to send a sensitive tip

Readers who want to send a sensitive tip can route it via the contact page. The desk does not require attribution; readers who want to remain anonymous can do so, but anonymous tips are not used as primary sources. Readers who want attribution can discuss the attribution with the desk before publication.

The desk does not pay for tips and does not accept paid tips from intermediaries. Where a tip is used as a primary source, the desk works with the reader on attribution and on the timing of publication.

What happens after you contact us

After you contact the desk, your message is routed to the relevant editor. The editor responds within 48 hours on working days. For corrections that need editorial review, the response can take longer; the desk acknowledges receipt within 48 hours.

For tips, the editor follows up with the reader to discuss attribution and publication timing. For methodology questions, the editor replies with a sourced answer. For syndication requests, the editor routes to the partnerships team.

How to reach the editor on duty

The editor on duty rotates weekly. Readers who want to reach the editor on duty can route the inquiry via the contact page and note 'editor on duty' in the message. The desk will route the inquiry to the editor on duty for the week.

The editor on duty handles urgent tips, time-sensitive corrections, and other inquiries that need a same-day response. The desk's working rule is that same-day inquiries are acknowledged within four hours on working days.

What the desk does with feedback

Reader feedback is reviewed by the editor on duty and routed to the relevant editor for response. Where the feedback is substantive — a methodology challenge, a sourcing concern, a coverage gap — the editor responds with a sourced answer or a routing to the relevant team.

Where the feedback is editorial — a comment on a piece, a suggestion for a future piece — the editor adds the feedback to the desk's editorial planning notes. The desk's editorial planning is internal; readers are not notified of the planning outcome unless the desk acts on the feedback in a published piece.

What the desk's response time looks like in practice

The desk's response time depends on the inquiry type. For corrections, the desk responds within 24 hours on working days. For methodology questions, the desk responds within 48 hours. For tips, the desk responds within 48 hours with a follow-up on attribution and timing. For syndication requests, the desk responds within five working days.

The response time is a working target, not a guarantee. The desk's actual response time is logged and reviewed; where the desk misses the target, the response includes a note on the delay. Readers who have an urgent inquiry should note the urgency in the message; the desk will prioritise accordingly.

A note on the desk's communication channels

The desk's primary communication channel is the contact form on this page. The desk does not operate a phone line, a chat service, or a social media account for editorial inquiries. Readers who want to reach the desk should use the contact form.

The desk's social media presence is documented on the about page. Social media is not a channel for editorial inquiries — the desk does not respond to editorial questions via social media. Readers who reach out via social media will be routed to the contact form.

What the desk does with reader-submitted methodology questions

Reader-submitted methodology questions are routed to the editor on duty, who responds with a sourced answer within 48 hours on working days. Where the question reveals a gap in the desk's published methodology, the editor flags the gap to the relevant guide author and the guide is updated to address the gap.

The desk's working rule is that reader questions are inputs to the methodology. A question that surfaces a gap is a contribution to the desk's coverage; the desk acknowledges the contribution in the methodology update.

What we will and will not respond to

The desk responds to corrections, methodology questions, reader tips, and syndication requests. We respond within 48 hours on working days. We do not respond to requests for guaranteed picks, requests to publish a piece on a specific player without a sourced story, or requests to link to operators in exchange for compensation.

If your inquiry is about advertising or partnerships, the contact form routes to the editor who handles those conversations. We do not run sponsored editorial; the desk's editorial scope is the published coverage.

How we handle anonymous tips

Anonymous tips are not used as primary sources. If your information is on the record, contact the desk and we will work with you on attribution. Where attribution is agreed, the tip is published with the reader's byline or pseudonym, depending on the reader's preference.

Where attribution is not possible, the desk will not publish the tip as a primary source. The desk may follow up on the tip using other publicly available sources; the original tip is not cited.